Passengers Want Better Post-Pandemic Customer Service
Washington, DC – Lobbyists and industry stakeholders are racing around DC asking Congress for virus pandemic funding. Meanwhile, consumer advocates may be the only organizations not…
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No US Coronavirus Cases Were Caught By Airport Temperature Checks, Here’s What Has Worked
One of the enduring images of the current coronavirus outbreak is a space-age looking thermometer pointed at an airplane passenger. Eleven airports in the United…